Shipping and Returns

At Gift A Glass, we strive to provide a seamless shopping experience for our customers. This includes ensuring that your orders are shipped promptly and that you are satisfied with your purchase. In this section, we will outline our shipping and returns policies to give you a clear understanding of what to expect when shopping with us.

Shipping

We offer shipping to customers within the United States. Our shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the destination address. During the checkout process, you will be able to view the available shipping options and choose the one that best suits your needs.

Once your order has been placed, our team will work diligently to process and ship it as quickly as possible. Please allow 1-2 business days for order processing. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track the progress of your package.

Delivery times may vary depending on your location and the shipping method selected. Please note that during peak seasons or holidays, there may be slight delays in delivery due to high order volumes. We appreciate your patience and understanding during these times.

Returns

We want you to be completely satisfied with your purchase from Gift A Glass. If for any reason you are not happy with your order, we offer a hassle-free return policy.

If you wish to return an item, please contact our customer service team within 30 days of receiving your order. You can reach us by email at giftaglass.com@gmail.com. Please include your order number and a brief explanation of the reason for the return.

To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.

Please note that custom products are not eligible for return. Additionally, sale items and gift cards are non-returnable.

Once we receive your returned item, our team will inspect it to ensure that it meets the return criteria. If the return is approved, we will initiate a refund to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.

If you have any further questions or concerns regarding our shipping and returns policies, please don't hesitate to contact us. We are here to assist you and ensure that your shopping experience with Gift A Glass is a positive one.